Legal

Terms & Conditions — Just Casino Rules and Policies

Read the full Terms & Conditions for Just Casino. Learn about account rules, payments, bonuses, and your responsibilities as a player.

1. Account Registration and Eligibility

By registering an account with Just Casino, you confirm that you are at least 18 years of age or the minimum legal gambling age applicable in your jurisdiction, whichever is higher. You must provide accurate, current, and complete personal information during the registration process, including your full legal name, date of birth, residential address, and a valid email address. Just Casino reserves the right to request documentary proof of identity and age at any time.

Each individual is permitted to hold only one active account with Just Casino. The creation of multiple accounts by the same person, household, IP address, or shared device is strictly prohibited. If we determine that duplicate accounts have been opened, all such accounts may be suspended or permanently closed, and any balances or pending withdrawals may be forfeited.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity that occurs under your account will be treated as having been authorised by you. You must notify Just Casino immediately if you suspect any unauthorised access to your account. We strongly recommend that you use a unique, strong password and enable any additional security features available on the platform.

Just Casino reserves the right to refuse registration or to close an existing account at its sole discretion, including where we reasonably believe the applicant or account holder has breached these Terms & Conditions or any applicable law.


2. Deposits and Withdrawals

Before processing your first withdrawal, Just Casino requires you to complete a verification procedure in accordance with applicable anti-money laundering (AML) and Know Your Customer (KYC) regulations. This may include providing a government-issued photo ID, proof of address dated within the last three months, and proof of ownership of the payment method used to deposit funds.

Deposits are generally credited to your account instantly or within a few minutes, depending on the payment method selected. Just Casino supports a range of deposit methods as displayed on the cashier page, and availability may vary based on your location. Minimum and maximum deposit limits apply and are specified on the platform for each payment method.

Withdrawal requests are processed within the timeframes stated on the cashier page, typically between 24 and 72 hours, subject to the completion of all verification requirements. Just Casino reserves the right to process withdrawals back to the original deposit method where possible. A minimum withdrawal amount applies, and maximum withdrawal limits may be set on a daily, weekly, or monthly basis as outlined on the platform.

Just Casino does not charge fees for standard deposit or withdrawal transactions; however, your payment provider or financial institution may impose its own charges. We reserve the right to request additional documentation or delay a withdrawal if we suspect fraudulent activity, bonus abuse, or a breach of these Terms & Conditions.


3. Bonuses and Promotions

Just Casino may offer bonuses, free spins, cashback, and other promotional incentives from time to time. Each promotion is subject to its own specific terms, which will be communicated at the time the offer is made. In the event of a conflict between promotional terms and these general Terms & Conditions, the promotional terms shall prevail to the extent of the inconsistency.

All bonuses are subject to wagering requirements, which must be fulfilled before any bonus funds or associated winnings can be withdrawn. Wagering requirements specify the number of times the bonus amount, the deposit amount, or both must be wagered before a withdrawal is permitted. Contributions from different game categories toward wagering requirements may vary, and certain games may be excluded entirely.

Bonuses carry an expiry period, after which any remaining bonus balance and associated winnings will be removed from your account. The applicable expiry period is stated in the specific terms of each promotion. It is your responsibility to review and understand the conditions attached to any bonus before opting in.

Just Casino operates a zero-tolerance policy toward bonus abuse. This includes, but is not limited to, opening multiple accounts to claim a bonus more than once, using irregular playing patterns designed solely to satisfy wagering requirements with minimal risk, colluding with other players, or exploiting a technical error. Where bonus abuse is detected, Just Casino reserves the right to void any bonus, confiscate winnings derived from the bonus, and suspend or close the account.


4. Prohibited Activities

You agree not to use the Just Casino platform for any unlawful, fraudulent, or improper purpose. The following activities are expressly prohibited and may result in immediate account suspension, permanent closure, forfeiture of funds, and reporting to relevant authorities:

  • Using automated software, bots, scripts, or any form of artificial intelligence to interact with the platform or to gain an unfair advantage over other players or the house.
  • Engaging in fraudulent activity, including the use of stolen credit cards, identity fraud, chargeback fraud, or the laundering of proceeds of crime through your account.
  • Operating or controlling multiple accounts, whether directly or through third parties, for any purpose including the circumvention of deposit limits, self-exclusion measures, or bonus restrictions.
  • Colluding with other players in any game, whether by sharing information, coordinating bets, or engaging in any form of cooperative play designed to manipulate game outcomes.
  • Attempting to interfere with the proper functioning of the platform, including hacking, introducing malware, reverse-engineering software, or exploiting technical vulnerabilities or errors.
  • Using the platform while located in a jurisdiction where online gambling is prohibited by law.

Just Casino employs monitoring systems and reserves the right to investigate any suspicious activity. We may share information with law enforcement, regulatory bodies, and other licensed operators where we reasonably believe a criminal offence has occurred.


5. Responsible Gambling

Just Casino is committed to promoting responsible gambling and providing a safe environment for its players. We offer a range of tools to help you manage your gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible through your account settings at any time.

If you feel that gambling is negatively affecting your life or the lives of those around you, we encourage you to seek help from the following organisations that provide free and confidential support to Australian residents:

  • Gambling Help Online — www.gamblinghelponline.org.au — Phone: 1800 858 858
  • Lifeline Australia — www.lifeline.org.au — Phone: 13 11 14
  • BetStop — National Self-Exclusion Register — www.betstop.gov.au

Just Casino reserves the right to intervene and impose responsible gambling measures on any account where we identify patterns of behaviour that may indicate problem gambling, even in the absence of a request from the account holder.


6. Intellectual Property

All content available on the Just Casino platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall design and layout of the website, is the property of Just Casino or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Just Casino platform without our prior written consent.

Any unauthorised use of Just Casino's intellectual property may result in legal action and will constitute a breach of these Terms & Conditions.


7. Limitation of Liability

To the fullest extent permitted by applicable law, Just Casino, its directors, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes, without limitation, loss of profits, data, goodwill, or any other intangible losses, even if Just Casino has been advised of the possibility of such damages.

Just Casino makes no warranty that the platform will be available at all times without interruption or error. We shall not be liable for any losses resulting from technical failures, server downtime, connectivity issues, or circumstances beyond our reasonable control, including force majeure events.

In no event shall Just Casino's total aggregate liability to you for all claims arising out of or relating to these Terms & Conditions or your use of the platform exceed the amount of funds deposited by you in the 12 months preceding the event giving rise to the claim. Nothing in these Terms & Conditions excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.


8. Governing Law and Disputes

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction under which Just Casino holds its operating licence. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless otherwise required by applicable law.

Before initiating any formal dispute, you agree to first contact Just Casino's customer support team and make a good-faith effort to resolve the matter informally. If a resolution cannot be reached within 30 days, either party may escalate the matter through the formal dispute resolution process. Just Casino may also offer access to an independent alternative dispute resolution (ADR) service, details of which are available upon request.

You acknowledge that by using the Just Casino platform, you waive any right to participate in a class action lawsuit or class-wide arbitration against Just Casino. All disputes must be brought in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.


9. Changes to These Terms

Just Casino reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via email or through a notification on the platform. Continued use of the platform following any such amendment constitutes your acceptance of the updated terms. It is your responsibility to review these Terms & Conditions periodically.

If you do not agree with any changes made to these Terms & Conditions, you must stop using the platform and close your account by contacting customer support. Any rights or obligations that have accrued prior to the date of amendment shall remain unaffected.